The most efficient way to contact us is to use the chat function of the website. Even if the chat status shows as offline, we can still receive your message and reply as soon as possible. You can also use whatsapp (+852 62359056) or Carousell to contact us; these are channels that we can reply as soon as possible. Please avoid using Instagram and email to contact us. Although we will still be able to receive your messages, due to technical problems, we may not receive notifications in time, or we may miss your messages, which may take a long time for you to get a reply.

Sorry, in order to process orders more efficiently, we do not do meet-ups. We have a solid sales record on Carousell (www.carousell.com.hk/u/52dealshk). Moreover, we use deck sleeves to protect your decks. Therefore, you don't have to be worried of being scammed or receiving damaged decks.

Please contact us by email or WhatsApp

We offer several regular discounts. 1. Shipping discounts (see FAQ: "Shipping Method/Shipping Cost/Shipping Time" for details) 2. Special Offers: 15% off two items, 25% off four items(https://52dealshk.com/clearance) 3. Membership benefits: Reward points can be redeemed for no-threshold, no-restriction coupons (equivalent to cash vouchers).

The local delivery methods we provide include self-pickup at post office, ipostal station, SF Express stores/lockers and door-to-door delivery. The delivery methods for other regions and countries depends on the destination. Regardless, all delivery methods are tracked. Shipping cost and time: • Hong Kong: • Shipping fee: • Any 2 decks or above: • free shipping for self-pickup at post office/iPostal station • Any 3 decks or above:  • free shipping for self-pickup at SF Express station/SF Express locker • Any 4 decks or above/over $300HKD: • free door-to-door delivery (via SF Express) • Time: • Post office self-pickup/iPostal station: • 2 working days after dispatch • SF Express: • 1 day after shipment (except Sundays/public holidays/remote areas and when self-pickup lockers are fully-occupied) • Singapore/Japan/South Korea/Malaysia/Thailand/Vietnam/The Philippines/Indonesia: • $30HKD regardless of the quantity of items purchased • Free shipping on orders over $500HKD • Other countries: • Regardless of the quantity of items purchased, a flat fee is charged based on the shipping destination. • All shipping charges are charged at preferential prices, please refer to the price at checkout in your shopping cart.

Don't worry. Except for specially packaged playing cards, all decks come with an extra deck sleeve and plenty of bubble wrap for double protection to ensure that they are delivered to you in perfect condition.

Normally, we will ship the order on the next business day after payment is received.

Please contact us and do not repeat the order, we will get back to you as soon as possible.

Once payment is made, no changes or cancellations will be accepted. Unless there is a serious mistake, such as missing of products or sending the wrong deck, returns and exchanges will not be accepted. In the event of a serious mistake, please do not open the playing cards (with the cellophane) and contact us for returns. Thank you.

After the conditions are met, the corresponding promo code will be issued by email in 1-2 working days. Each promo code can only be used once. It applies to any purchase (including sales products) and has no minimum spend and expiry date. However, it cannot be redeemed for cash. If the purchase amount is less than the amount of the discount code, such as purchasing a $40 product with a $50 discount code, the remaining amount will not be refunded and cannot be reserved for the next order. Exclusive discount for premium members: Local orders: 50% off shipping fee for buying 1 deck/ free shipping via SF express for orders with 2 decks or above Other regions/ countries: 50% off shipping fee for all orders How to become a premium member: After accumulating amount of purchases $1000 hkd (excl. shipping fee), your membership will advance to "premium" (this might take 1-2 working days, depending on circumstances). How to use the exclusive discount for premium members? After loging in to your account, you will see the "Exclusive discount for premium members" page. Simply add the corresponding item for your exclusive discount.